1032 S. Silverstone Way, Suite 160, Meridian, ID 83642 (208) 658-0238

Our team

A team that makes hearing care practical.

Meet the people who make Boise Hears feel welcoming from the first conversation through every step of your hearing-care journey.

The Boise Hears staff team serving the Greater Boise Area from Meridian, Idaho

Our mission

Making everyday moments feel whole again.

At Boise Hears, hearing is more than sound. It is connection, confidence, and joy. Our staff combines genuine human care with modern hearing technology to help each person move toward a next step that fits their unique story. We believe in a simple promise: Don’t miss the important moments. Let’s get Boise hearing.

Meet the Staff

Meet the team

A full practice of people who care.

You may meet different members of the Boise Hears team throughout your hearing-care journey. Every person brings the same thoughtful, welcoming approach.

Boise Hears staff portrait
Boise Hears staff portrait
Boise Hears staff portrait
Boise Hears staff portrait
Boise Hears staff portrait
Boise Hears staff portrait

Our team

Your partners in better living.

Get to know the people behind the calls, conversations, appointments, technology, and follow-up that make Boise Hears more than a place to receive care.

Dr. Roger Theobald, Doctor of AudiologyClinical leadership

Doctor of Audiology

Dr. Roger Theobald, AuD

Experienced audiology leadership with a focus on clear education, personalized solutions, and the listening goals that shape each patient’s life.

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Dr. Theobald brings more than 25 years of experience helping patients understand hearing changes and explore personalized hearing solutions. His work includes hearing loss, advanced hearing technology, tinnitus management, and patient education. He is passionate about helping people reconnect with the people, activities, and moments that matter most.

Tony Johns, owner and Hearing Instrument Specialist at Boise HearsPractice leadership

Owner, Hearing Instrument Specialist

Tony Johns

A patient-focused practice leader who brings a background in business, health improvement, and meaningful everyday connection to Boise Hears.

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Tony grew up in Utah and earned a bachelor’s degree in Business Management from Brigham Young University. His career has centered on strategic initiatives that improve patient lifestyle and health. As owner of Boise Hears, he is passionate about trust, compassion, and helping people stay connected to the moments that matter most.

Grace Gardner, Audiology Technician at Boise HearsPatient education

Audiology Technician

Grace Gardner

A compassionate guide who understands how hearing care can strengthen communication, confidence, and relationships.

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Grace’s interest in hearing care is personal. Growing up with a brother who is hearing impaired gave her firsthand insight into the importance of communication and understanding. Her study of American Sign Language deepened her appreciation for the many ways people connect, and she is passionate about helping patients understand their options.

Jamie Wind, Customer Engagement Manager at Boise HearsCommunity connection

Customer Engagement Manager

Jamie Wind

A relationship builder who helps every patient feel welcomed, informed, and connected from the first conversation.

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Jamie brings a background in communication, service, and community to her work at Boise Hears. She is passionate about creating meaningful experiences and helping people feel at ease throughout their hearing-care journey. Her family life, volunteer work, and love of teamwork shape the warmth she brings to every interaction.

Makayla Welch, Practice Manager at Boise HearsPatient experience

Practice Manager

Makayla Welch

A steady, thoughtful presence focused on making the practice experience coordinated, welcoming, and easy to navigate.

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Makayla returned to Idaho after playing collegiate soccer and earning her MBA from Boise State University. With a background in healthcare administration, she cares deeply about creating an exceptional patient experience and seeing how better hearing can affect patients and their families. Outside the office, she enjoys Idaho’s outdoors and time with her dogs.

Dawn Lambert, Patient Care Coordinator at Boise HearsVisit support

Patient Care Coordinator

Dawn Lambert

A welcoming first point of contact who helps patients feel prepared, supported, and cared for before and after a visit.

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Dawn helps coordinate the details that make a visit feel clear and comfortable. From questions about scheduling to the practical next steps around care, she is part of the staff making the Boise Hears experience feel personal and organized.

Our history

A local practice built around care and connection.

Boise Hears was founded in 1999 with a simple goal: bring compassionate, high-quality hearing care to the Boise community. More than two decades later, the practice continues to grow while keeping the experience personal.

  1. 1999

    The beginning

    Boise Hears is founded with a commitment to make hearing care more personal, approachable, and connected to everyday life.

  2. Over the years

    Growing through trust

    Families find a practice where questions are welcomed, options are explained clearly, and care is shaped around real people.

  3. Today

    A full team of support

    A growing staff now brings clinical leadership, patient education, practice coordination, and community connection together.

  4. 2025

    A new Meridian home

    Boise Hears welcomes the Greater Boise Area from its current office at 1032 South Silverstone Way, Suite 160.

Family enjoying a connected outdoor moment together

In the community

Where care extends beyond the clinic.

Our work is about more than appointments. Boise Hears supports hearing awareness, education, and access so more neighbors can stay connected to the people and places they call home.

Contact Boise Hears

The people behind Boise Hears

Experience hearing care that truly listens.

Your journey to clearer sound starts with people who hear you first.

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